Friday, April 11, 2008

tHe kiNda sHiat tHaT aInT GoNNa gEt yOu LaiD

I've been mending un convenience store for 2 weeks now, and have compiled a brief profile of some of the kuan's and the pattern of customer's around these lanes.

Standard - The people here belong to what is known as the "S" quadrants, which means the specialists (engineers, scientists, small biz owners etc.) Ofcourse there are "E" (employee) quadrant people which are the clerks, recpetionists and security guards, but they form the minorities. They all go for qi and pi (cheap cheap cheap....) or not they will (chip chip chip)

Gift of touch.
the great one gave each and everyone of us 5 senses. This catagory of customers particularly enjoy partaking in their sense of touch. they will come into the store, look around, bend over shelves, TOUCH my items, SHIFT my items, PRESS my items, and some even take it to the next level. They bring the fucking items to the table, and just LEAVE it there, later conveniently CHANGING their minds.

Remedy - rearrange EVERY drink again, cause they like to TURN the can drinks so that the logo is off centre or faces backwards, I have to turn back the can drinks so the logo faces forward. Sometimes these guys TOPPLE the entire fucking row of drinks (like dominos) and I have to rearrange it back. Ofcourse for the higher level people, I have to freaking put back all the goods from my counter to where they belong...

Plaintiff's
These fucks stand around in the store and COMPLAIN - literally. (and there is a pattern, they normally take the form of school kids in uniform or ladies in their late 20s to mid 30s..) They have abit of the touch syndrome, but atleast they bother to put back the goods on the shelf. They will look around the store, and then "share" with me their evaluation of the goods.... They will even at times tell me how EXPENSIVE the goods are (when for a fucking fact I know we sell one of the cheapest cause I do actively go around checking prices)...

Remedy - turn on my MP3 and enjoy the music, ALWAYS smile at all customers, old young ugly good or bad.

The tourists
These assholes are not tourists (or foreigners) per'se. They are just ordinary folks like you and I. But they are FUCKING off the market cause they come in here and ask me retarded questions like what is this (and point to Vitasoy..) That day a lady with strong indian accent brought a SNICKERS bar over to my counter and fucking asked me if it contained peanuts... Some of them also allow me to guide them about the shop and introduce the goods to them. They end up with the touch syndrome and the plaintiff problem. Luckily, most of them still end up buying something, however small or cheap that something is.

Remedy - Just continue to SERVICE them...

Nice
These people are part of the few who actually is one reason why I don't shoot myself because of the others. They come in and first thing they give me, is a smile and a big hello or good morning/ afternoon. Another type of these people do not give me the morning/afternoon or hello, but they bother to engage in conversation with me when I talk to them, and not just the usual (uhmm, yea its good, i think to too etc.) they actually give me their own opinions and input.

Remedy - there is no remedy, why would I wanna fix such nice people.

1 Comments:

Anonymous Anonymous said...

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April 11, 2008 at 11:10 AM  

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